If you live in the European Union, revealing your key or activating the game keylessly in your account means you waive your right to cancel your purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 if the performance of our services has begun (for example if the product activation key has been disclosed to you). Again, tell us your order number to help us. If you have an order which is still in 'Manual Authorisation' and wish have it refunded then you may also Contact our support team. We will work with you and refund your order. In this instance, please remember to tell us your order number. If you have an order under 14 days old, without revealed keys or (for keylessly delivered games) activated games, then please Contact our support team. Refunding if the keys haven't been revealed or (in the case of keylessly delivered and activated games) activated
To be able to redeem a key you must first 'Reveal Key' for a product. When you purchase from our website you will receive a key to be used on Steam (or sometimes another platform).
